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Healthcare Technology Company

Intelligent Data Driven Insights

360 Degree View On Patient Data

Situation

Our client is a leader in the healthcare industry dealing with a lot of patient data in various formats. The critical task of mapping the data which were in these formats became a priority and there was a need for data wrangling, cleansing and enrichment. The use of existing reports and dashboards were not effective and the customers needed the best use of their data. They were faced with delays in addressing customer queries.

Impact

The client was unable to meet customer demand on time. Scaling up for market expansion became a challenge. The amount of data was huge, leading to a larger process time, which in turn incurred huge costs for the client.

Resolution

The client brought us in as their development partner for their healthcare technology company.

We helped them gain a 360 degree insight into their patient data, apart from the below:

  • Data storage and transformation handled at scale with Snowflake staging and pipelines
  • Improved data integrity with highly curated data and schema well defined
  • Custom Python APIs ensure data wrangling at highest magnitude
  • Dashboards and visualization with Looker and Tableau
  • Ability to handle structured and semi-structured data with data partitioning and compression

Outcomes

The client, a leading provider of healthcare services, provided intelligent data-driven insights of their patients which resulted in structured and improved data integrity. We helped the client meet their customer demand and scale-up for market expansion, enabling them to:

  • Improve resolution time
  • Meet a high frequency of customer requests
  • Real-time data insights in the form of dashboards and reports