The client had an existing domain-specific business line that used a traditional OCR-based solution, which needed predefined templates for data extraction. When the client wanted to expand its business into another related domain and use its existing solution, the new domain’s digital documents brought in the following challenges to the existing solution workflow:

• The endless variations of structures in the new domain’s digital documents made it impossible to come up with predefined templates, almost requiring each document to have its own template and incurring hours of manual work for document identification
• Verifying data extraction demanded employing hundreds of manual verifiers, increasing operational costs to the point of making the business expansion not viable